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The audit reads your lowest-rated reviews one at a time

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Our promise

Two promises on every removal. Both in writing.

Choosing a review to file costs nothing and takes no card. You’re billed only after Google actually removes the review, at the price you saw before it was filed. Read the exact terms below.

  • A blank sheet of paper and a capped dark pen on a scuffed wooden table, lit by a window off to the left.

    Promise #1. No charge unless Google removes it

    You pick which reviews go forward. Choosing one takes no card and costs nothing. We write the filing, name the policy clause it relies on, submit it through Google’s content-policy channel, and wait for the decision. You are billed only after Google confirms the review is gone. If Google declines, you are never billed. No invoice, no “partial credit”, no retainer applied, no fine print.

  • A desk in green half-light with an open ruled notebook, folded glasses and printed pages under a pen.

    Promise #2. The price you see is the price you pay

    Each review gets its own price on a five-step ladder from $150 to $250. A review with a clear policy breach is quicker to argue than a well-written review with no obvious breach, so it sits lower on the ladder. You see the price next to every review before anything is filed, and that price does not change. If Google keeps the review up, you owe nothing for it.

How we know a review is actually gone

The first promise rests on one question, so it is worth saying plainly how we answer it. Filing a report does not answer it, and Google sends no message when it takes a review down. So we go and look.

  • We read the listing, not the reply

    A report being accepted is not a removal, and an acknowledgement is not a decision. The only thing we count is your review missing from a complete read of your live listing. Until a read comes back without it, the case is open and there is no invoice.

  • A failed read is never counted as a removal

    If the read does not complete, nothing is marked. That is written into the code as a precondition rather than left to judgement, because a broken read that resembled a removal would put an invoice in front of you for a review that never moved.

  • A review that comes back is no longer counted as gone

    If a later read of your listing finds a review we had marked removed, the record turns itself back over rather than staying counted as a removal. A single glitchy read cannot leave a win on the books that the listing does not show.

  • The read we scored is the read that stands

    Our assessment of your review is stamped once, when we first read it, and it is not quietly re-scored later while your case is running. What we showed you at the start is what the case is filed on.

What we can’t promise

Transparency matters more than spin. Here’s what we won’t promise:

  • We can’t promise Google will rule in your favour. Google makes the final call on every removal.
  • We can’t promise a specific turnaround within X days. Google’s help page says only “Review evaluation typically takes several days” (support.google.com/business/answer/4596773), so nobody can promise a date, and we do not publish a figure of our own.
  • We can’t promise a rating change of Y stars. That depends on how many other reviews you collect during the case.
  • We do promise you are never billed for a case Google declines. The only invoice you ever see is for a review that is actually gone.

Questions about a specific situation? Email talha@repushield.app. The founder reads every message.

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