For dental practices
Dental review removal. Billed only per Google review, billed only when Google removes it
On a practice with a modest review count, a single fake 1-star pulls the average down further than it would on a busy listing, and HIPAA limits what you can say in a reply. We file the removal through Google’s official policy channel. You pay only when the review actually comes off.
Common shapes of a dental 1-star
What dental review attacks actually look like
The competitor across the street
A competing dental office's spouse, kids, or front-desk lead leaves a 1-star, and the same reviewers also post on competing practices. This can be argued under Google's conflict of interest policy.
The no-show 'patient'
A 1-star from someone never on your schedule, never in your PMS, never on the X-ray drive. This can be argued under Google's fake engagement policy, which covers content that does not reflect a genuine experience.
The HIPAA trap
A reviewer names the treatment, the cost, even the tooth number. Daring you to confirm. A reply that confirms the visit can create a HIPAA problem. We file the policy-violation report instead. You never speak publicly.
The fired-hygienist post
An ex-employee leaves a 1-star and recruits two friends to amplify within a week. Each review can be argued under Google's conflict of interest policy, and a filing can point to the others.
What a dental practice gets
Five things to know before you file
No public reply, no HIPAA exposure
We file under Google's third-party policy channel. You never confirm or deny a patient relationship in public, and the filing needs no reply from your front desk.
Pay only on removal, not a monthly retainer forever
Pay only when Google actually removes the review. The audit costs nothing and takes no card, and a rejected case closes unbilled. No subscription required, no setup fee.
Free audit before any commitment
Paste your practice name and city. We scan your lowest-rated reviews against Google's published content-policy categories. No card, no signup to see which ones qualify.
One step added to your week
Whoever holds the practice's login, owner or office manager, picks which reviews go forward before anything is filed. That is the only step we add.
You see the clause and the price before anything is filed
The audit names the published Google rule behind every review it flags and shows the price next to each one, so you decide what goes forward before you pay anything.
How dental review removal works
Three steps from audit to removal
Audit your practice listing (free)
Paste your practice name and city. We scan the lowest-rated reviews against Google's published content-policy categories and surface every one that may qualify.
Pick the reviews to file
Each flagged review shows the clause it can be argued under and its price. You pick which ones go forward. Nothing is filed before you do.
You pay only if it comes down
We file through Google's official content-policy channel, citing the clause the review breaks. You are invoiced only when the review is removed. If Google declines, the case closes and you're never billed.
The other places a dental 1-star lives
Healthgrades, RateMDs and Vitals are separate from Google
Patients looking up a dentist rarely stop at one site, and the same 1-star is often posted in two or three places on the same afternoon. It is worth being plain about what that means: each of these is its own company, with its own review guidelines and its own moderation queue, and each decides on its own. A removal on Google does not reach any of them, and nothing filed with Google is passed along.
Healthgrades
The directory most new patients land on after a Google search. Profiles are listed whether or not anyone at the practice has claimed them, so the first job is usually to claim yours and see what is on it.
RateMDs
Ratings by individual clinician rather than by practice, which is why an attack aimed at one associate can sit there while your Google listing looks untouched.
Vitals
Still running, still indexed, and often the profile nobody on the team has looked at in years. Worth searching your own name on it before a patient does.
What we do, and what we do not
Our filing work is Google only, through Google’s official content-policy channel. Healthgrades, RateMDs and Vitals sit outside that channel, each with its own moderation, so a Google removal never reaches them. If someone tells you one removal clears a review off every site at once, that is not a thing that happens. What is worth doing on your own, in about ten minutes:
- Search your practice and each clinician by name on all three, and claim any profile that is not already yours.
- Screenshot anything that looks coordinated, with the date visible. If the same name has posted on Google and on one of these in the same week, that pattern is evidence for the Google filing, and it disappears if the account is ever actioned.
- Use that site's own report route for the review sitting there. It is the only route that reaches its moderators.
- Do not answer publicly in a way that confirms someone was a patient. The HIPAA exposure is identical on these sites to what it is on Google, and none of them are a safe place to say more.
The Google side of it is the part we take on, and the step-by-step reporting guide walks the whole filing if you would rather do that yourself.
Worked example · run it on your own numbers
What three fake 1-stars cost a three-chair practice
This is arithmetic, not a customer story. A practice with 20 reviews sitting at 4.6 that takes three coordinated 1-stars in one weekend lands near 4.1. The damage isn’t the decimal on its own, it’s that the lower number is the first thing a new patient sees before they ever call.
Put your own figures in: your patient lifetime value × the new patients you’d normally book in 60 days × the share who check Google before calling. Set that against the price shown next to each review before it is filed. If Google keeps the review up, you owe nothing for it.
Illustrative model, not a customer case study and not a prediction of results. We do not publish a removal rate, because we cannot yet publish the sample behind one.
Pricing
Billed only when Google removes it · No subscription required · No retainer
Each review gets its own price on a five-step ladder from $150 to $250. A review with a clear policy breach is quicker to argue than a well-written review with no obvious breach, so it sits lower on the ladder. You see the price next to every review before anything is filed, and that price does not change.
Run a free auditFAQ
Dental review removal, honestly explained
What kinds of dental reviews can actually be removed?
Reviews that break Google's content policy, not honest complaints. Examples that can be argued under Google's policy: reviewers who were never on your schedule (fake engagement), competitor or family-of-competitor posts (conflict of interest), ex-employee retaliation (conflict of interest), harassment or profanity, and posts about treatments you don't even offer. Google makes the final call on each one.
Do I need to reply to the fake review for it to come down?
No. A policy filing does not depend on a public reply, and a reply that confirms someone was a patient can create a HIPAA problem of its own. We file the policy-violation report through Google's channel, and nothing needs to be said on your listing.
How do you avoid HIPAA violations during the audit?
We never ask for your patient ledger, your PMS, or your scheduling system. The audit reads public Google review data only: reviewer name, review text, and timing.
What if I have a small practice with only a handful of reviews?
The free audit works the same way. If your practice has 50 reviews and one fake 1-star, that one review may be more damaging proportionally than three on a 500-review listing. We only charge if it's removed, and nothing at all if Google declines.
Is this legal? Will it get my listing penalized?
Reporting a review that breaks Google's content policy is a route Google publishes for business owners, and we file through that official channel. No DMCA tricks, no fake-reporting brigades, no bot networks, no duplicate accounts. Each filing is a policy report on one review, and Google makes the final call.
What about Healthgrades, RateMDs and Vitals?
They are separate companies with their own review guidelines and their own moderation, so a removal on Google does not touch them and nothing we file with Google reaches them. We file on Google. If a review is also sitting on one of those three, the report route is on that site itself, and the HIPAA rule is the same wherever you are: do not confirm a patient relationship in a public reply.
How fast will the rating come back up?
Google recalculates the displayed average once a removal goes through, and publishes no timetable for it. The size of the move is arithmetic rather than a promise: on a practice with 80 reviews averaging 4.5, removing one 1-star lifts the average by about 0.04, and removing three lifts it by about 0.14.
See which of your dental reviews qualify for removal
Free audit. A couple of minutes. No card. No HIPAA-touching login share.
Run a free auditWhere these sit in Google's policy
Google publishes the categories it acts on. Each page here takes one category and sets out what a filing under it has to show.
Other trades we file for
Same process, different attack patterns and different evidence already sitting in your own records.
Check it yourself before you decide
One tool reads a review against Google's clauses. The other shows what a single removal moves on your average. Neither needs an account.
If you are comparing services
What each service files on, how they bill, and what they will not touch. We are one of the services being compared, and we say so on every one of these pages.