General contractors
Google review removal for contractors, one fixed price per review
A subcontractor you didn’t rehire leaves a 1-star pretending to be a customer. The paying customer’s spouse leaves a 1-star on a project the customer signed off on in writing. The homeowner whose bid you politely declined leaves “they were too expensive”, not a service complaint. We file these through Google’s policy channel. One fixed price per review, somewhere from $150 to $250 depending on the case, billed only when Google removes it.
Free audit. $150 to $250 per review. Nothing if it stays up. See pricing
The contractor pattern
Three contractor review patterns worth checking against Google’s policy
These are the three contractor situations this page is written around. Each one raises a real policy question, some more cleanly than others, and Google makes the final call.
Subcontractor dispute posing as a customer review
The reviewer says 'they were terrible to work for' or describes the job from the back-of-house. They're a sub or ex-sub, not a paying customer. That working relationship can be argued under Google's conflict-of-interest clause.
Spouse leaves a 1-star. Paying customer signed off
The husband signed the contract, paid the invoices, and approved every change order. His wife, never on the paperwork, leaves a 1-star months later. Where the review reads as a household dispute over the project rather than an account of the work, a conflict-of-interest angle can be argued.
Bid-rejection review, not a service complaint
The homeowner asked for a quote, you sent a fair one, they took a cheaper bid elsewhere. Months later, they leave 'too expensive' as a 1-star. They never hired you, so it can be argued as not-a-customer, with the bid history as the attachment.
How a contractor case runs
From the first bad review to a filed case
Audit the listing, free
Paste your business name and city. We read your lowest-rated Google reviews and each reviewer's public profile, and match them against Google's published content-policy categories.
Read the packet, then approve it
For each flagged review, we draft the argument around the record that answers it: a contract, a change order, or a bid. You review and approve. Nothing is filed until you say so.
You are billed after it comes down
It goes to Google through the official content-policy channel, framed on the clause it can be argued under. The invoice only ever follows a removal. If Google keeps it up there is nothing to pay, and flagging never touches your card.
Pricing
$150 to $250 per review · Billed only when Google removes it · No retainer · No setup fee
A homeowner comparing remodelers can read every 1-star on your listing. Removing the ones that break a written policy is the part of that you can act on.
Run a free auditFAQ
What contractors want to know before they file
Can you remove a review from a real customer who's genuinely unhappy with the build quality?
Google's policy protects a homeowner on your contract describing the work itself, even when the framing is unfair, and we won't dress that up as a violation. Anything in the review that breaks a written clause can still be argued. Every filing names the clause it relies on, and you choose which reviews go forward.
How do you prove a reviewer was a subcontractor and not a customer?
You check the reviewer name against your customer list (contracts, change orders, signed invoices) and your sub roster (W-9s, certificates of insurance, jobsite sign-ins). When the name matches your sub roster but not your customer list, that record is the basis of the conflict-of-interest argument.
What about a spouse review when only one spouse signed the contract?
It is a less direct argument than a sub dispute, because a spouse living in the home may well have experienced the work. Where the contract, the change orders and every message ran through one spouse, and the review reads as a dispute about the project rather than an account of it, a conflict-of-interest angle can be argued. Google makes the final call.
What about a bid-rejection 'too expensive' review from someone who never hired me?
It can be argued as not-a-customer, since Google's policy asks that a review reflect a real experience with the business. Your bid record (date sent, scope, price, whether it was signed) goes in as the attachment to show the reviewer never hired you.
See what a policy read turns up on your listing
A couple of minutes, no card, and the results are on screen straight away.
Run a free auditFree audit. $150 to $250 per review. Nothing if it stays up. See pricing
Which rule each of these actually breaks
A review comes down because it breaks a named clause, not because it is unfair. These pages quote each clause in Google's own words.
Same work, different industry
Every trade attracts its own kind of bad review. These pages cover what each one tends to get.
Two things worth knowing up front
Which clause a review breaks, and what removing it would actually do to your rating. Both answers are free and take a moment.
Weighing us against someone else
Each comparison sets out what the other service covers and how it charges. We are in the comparison too, and we name ourselves in it.