For law firms
Google review removal for law firms. Your bar rules say you can’t respond. Google’s policy says you don’t have to.
Bar-rule confidentiality blocks attorneys from contesting fake client reviews publicly, you can’t confirm representation, you can’t describe the matter, you can’t correct the record. We file the policy violation through Google’s official channel so you never have to. A removal is $150 to $250 per review, set by how hard that case is, and billed only when Google removes it.
The patterns
Four law-firm review patterns that can break Google’s policy
Opposing-party retaliation after a case loss
The defendant in a family-law case, the deposed witness, the party you cross-examined. They show up on Google with a 1-star calling you incompetent. They were never your client. Policy clause: off-topic, or not a customer.
Reviews from people who never retained you
Consultations that didn't convert. Intake calls you declined. Conflict-checked prospects you couldn't take. A 1-star from someone whose name isn't in your matter system can be argued as not-a-customer, since they never retained you.
Confidential client info disclosed in the review
A former client posts case details, settlement amounts, or strategy, sometimes with their own name attached, sometimes not. That can be argued under Google's personal-information clause, whoever posted it.
Bar-rule-violating reviews
Reviews making claims that, if you responded to them, would force a bar-rule violation on your end (confirming representation, discussing facts). Google won't enforce your bar rules, but its personal-information and harassment clauses may apply to the same review.
What counts
Which reviews on a firm’s profile are actually filable
Reviews that can be argued
Each maps to a clause Google has published.
- Opposing-party reviews (never your client)
- Reviews from non-clients (no matter file, no retainer)
- Confidential client info or privacy violations
- Ex-employee / disbarred-attorney reviews (conflict of interest)
- Harassment, hate speech, profanity
- Off-topic content unrelated to your legal services
Reviews Google’s policy protects
A client had a bad matter and said so. Google protects that account.
- Real client complaints about communication or outcome
- Honest critique of fees or billing practices
- Disagreement about strategy from an actual former client
A case rests on a published Google policy clause. Every filing names the clause it relies on, and you pick which reviews go forward.
Pricing
$150 to $250 per review · Billed only when Google removes it · No retainer · No setup fee
Your star average sits beside your firm’s name in Google’s local results, ahead of any bio. A policy-violating 1-star keeps pulling it down until the review is gone.
Run a free auditFAQ
What partners ask before they let us file
Our bar rules don't let us confirm representation. How does the filing handle that?
We file under Google's policy categories, off-topic, conflict of interest, harassment, personal information, not under any factual claim about the underlying matter. You never have to confirm or deny representation publicly.
What about reviews from opposing parties after we won?
An opposing party was never your client, so the review can be argued as not-a-customer, with conflict of interest as a second angle. The case points to the public court record rather than anything confidential, and Google makes the final call.
A former client disclosed settlement terms in a review. Removable?
It can be argued under Google's personal-information clause, particularly where the settlement details may be covered by a confidentiality term. The filing points to what the review discloses, not to the underlying matter.
Will the reviewer know we filed?
The filing goes through Google's policy channel, not through a public reply, so nothing about it appears on your listing. Google does not publish exactly what it tells a reviewer, so we make no promise about that.
What if Google rejects the filing?
You pay nothing. Flagging a review never charges your card, the fee is invoiced only after Google removes the review. A rejected case closes unbilled. The price shown next to that review before filing is simply never charged.
Run a free audit on your firm’s Google listing
A couple of minutes. We scan your lowest-rated reviews and flag everything that may qualify under Google’s content policy, without you having to acknowledge or confirm any matter publicly. No card required to see your audit.
Run a free auditFree audit. $150 to $250 per review. Nothing if it stays up. See pricing
The clause a filing would cite
Nothing is filed without naming the rule it breaks. These pages set out each rule and what it takes to clear it.
Other trades we file for
Same process, different attack patterns and different evidence already sitting in your own records.
Work out where you stand
Run the review text against Google's policy categories, or check the arithmetic on your star average. No sign-up either way.
Shopping around
Sensible. These pages lay out what each service in this category takes on and how it charges, including us.