For law firms
Google review removal for law firms — your bar rules say you can’t respond. Google’s policy says you don’t have to.
Bar-rule confidentiality blocks attorneys from contesting fake client reviews publicly — you can’t confirm representation, you can’t describe the matter, you can’t correct the record. We file the policy violation through Google’s official channel so you never have to. One flat fee, billed only when Google removes the review.
The pattern we see
Four law-firm review patterns that usually violate Google policy
Opposing-party retaliation after a case loss
The defendant in a family-law case, the deposed witness, the party you cross-examined — they show up on Google with a 1-star calling you incompetent. They were never your client. Off-topic / non-customer. Removable.
Reviews from people who never retained you
Consultations that didn't convert. Intake calls you declined. Conflict-checked prospects you couldn't take. A 1-star from someone whose name isn't in your matter system — we file the non-customer evidence and Google routinely removes it.
Confidential client info disclosed in the review
A former client posts case details, settlement amounts, or strategy — sometimes with their own name attached, sometimes not. That's a Google personal-information / privacy violation regardless of who posted it. High first-pass approval rate.
Bar-rule-violating reviews
Reviews making claims that, if you responded to them, would force a bar-rule violation on your end (confirming representation, discussing facts). Google won't enforce your bar rules — but their policy on personal information and harassment often gets the same outcome.
What counts
What we can remove — and what we can’t
Reviews we can remove
Policy violations under Google’s content rules.
- Opposing-party reviews (never your client)
- Reviews from non-clients (no matter file, no retainer)
- Confidential client info or privacy violations
- Ex-employee / disbarred-attorney reviews (conflict of interest)
- Harassment, hate speech, profanity
- Off-topic content unrelated to your legal services
Reviews we cannot remove
Honest opinions Google will keep live — even harsh ones.
- Real client complaints about communication or outcome
- Honest critique of fees or billing practices
- Disagreement about strategy from an actual former client
For these, our Reputation Refresh service runs a bar-rule-safe reply + dilute campaign instead.
Pricing
Billed only when Google removes it · No subscription · No retainer · No setup fee
A typical law firm loses an estimated $6,200–$11,400 in monthly intake value per visible 1-star — prospective clients sort attorneys by rating before they ever read the bio.
Run a free auditFAQ
The honest answers
Our bar rules don't let us confirm representation. How does the filing handle that?
We file under Google's policy categories — off-topic, conflict of interest, harassment, personal information — not under any factual claim about the underlying matter. You never have to confirm or deny representation publicly. Many firms forward the filing through paralegals or operations, never the attorney of record.
What about reviews from opposing parties after we won?
Opposing parties are non-customers under Google's policy. We document the case posture (public court record), file the conflict-of-interest evidence, and Google's trust team typically removes it. We've seen high first-pass approval on this exact pattern.
A former client disclosed settlement terms in a review. Removable?
Yes. Personal information disclosed without consent — especially settlement details that may be under a confidentiality clause — usually qualifies under Google's personal-information policy. We file the evidence and Google routinely removes it on first pass.
Will the reviewer know we filed?
Google does not notify the reviewer that someone flagged the review. If it's removed, the reviewer may notice their review is gone but Google doesn't disclose who reported it or why.
What if Google rejects the filing?
You pay nothing. Flagging a review never charges your card — the fee is invoiced only after Google removes the review. A rejected case closes unbilled. That's the only honest pay-on-success model in this space.
Run a free audit on your firm’s Google listing
90 seconds. We scan your lowest-rated reviews and flag everything that may qualify under Google’s content policy — without you having to acknowledge or confirm any matter publicly. No card required to see your audit.
Run a free auditThe policy clause behind each of these
Every pattern above maps to a published Google content-policy category. These pages quote the clause and show the evidence that clears it.
Other trades we file for
Same process, different attack patterns and different evidence already sitting in your own records.